Your local Official Vet in East Devon
Straightforward pet travel paperwork, with convenient home visits and collection point options.
“My first time using this company and they were superb, I live in Poole and they managed to come to me which made things a lot easier. With booking and documents was a stressfree procedure for me and my cat.”
Barbara, October 2026, Poole
✓ Often cheaper than local vets
✓ Convenient home visits and local collection points
✓ Documents checked before your appointment
REFERRAL OFFER │ Refer 4 friends for £40 off your next AHC!
Collection Point
Meet Leah at a pre-booked collection appointment at Sainsbury’s on Hind Street in Ottery St Mary. This is an appointment with The Pet Passport Co., not a walk-in veterinary service provided by the store.
Sainsbury’s, Hind Street, Ottery St Mary, Devon, EX11 1BW
Open the collection-point map. Follow your booking confirmation for meeting instructions and check the current parking signs.
Bring every travelling pet and the original documents requested by the team. Your vet completes the final checks at the appointment.
Your local Official Vet in East Devon
Leah’s Ottery St Mary service gives owners around the Otter Valley a local appointment option before travelling with their pets. Online booking brings together postcode coverage, available appointments and pricing, so you can plan around your departure.
Our team reviews the information you send before the appointment and lets you know if anything else is needed. Every travelling pet must attend for the final checks.
For appointments closer to Exminster, see our Exeter service.
Home visits and collection in East Devon
Ottery St Mary is Leah’s base for this service. Enter your postcode to check home-visit availability and any travel supplement before payment. Her existing included home-visit radius is 20 miles.
Owners in surrounding towns can also choose collection in Ottery St Mary. The areas listed below describe the wider catchment; a listing does not guarantee a home-visit appointment at every address.
- Ottery St Mary, West Hill, Alfington, Feniton, Honiton, Sidmouth, Sidbury, Newton Poppleford, Tipton St John, Whimple
Pet travel paperwork from East Devon
The paperwork you need depends on your destination, route and circumstances. Tell us your travel dates and the countries on your itinerary before the appointment.
Read current GOV.UK pet travel guidance and browse our destination guides.
Pet export enquiries
For destinations requiring export certification, contact our exports team with your destination, travel date, route and number of pets. We will confirm the appropriate service and appointment availability.
Your pet will usually need:
-
A readable microchip
-
A valid rabies vaccination
-
Rabies vaccination given after microchip placement
-
Proof of microchip date
-
Proof of rabies vaccination history
-
Travel details, including your EU entry country and planned travel date
-
An AHC appointment within the correct travel window
Your Animal Health Certificate is valid for entry into the EU for 10 days after it is issued. Once you have entered the EU, it can also be used for onward travel within the EU and for re-entry to Great Britain, provided it remains within the permitted validity period.
How our Ottery St Mary AHC service works
1. Book your appointment online
Enter your postcode and choose an available home visit or collection appointment. Select a date within the correct window before your pet enters the EU.
2. Send your pet’s supporting documents
Upload the microchip details, rabies vaccination history and travel information. Send clear copies so we can review the evidence before the appointment.
3. We review and prepare the certificate
We check the information and prepare your AHC in advance. If records are missing or a travel date needs checking, we will let you know what is required.
4. Meet your Official Veterinarian
Your Official Veterinarian visits your covered home address or meets you at Sainsbury’s, Hind Street. They scan each pet’s microchip, check the original records and complete the certificate when the requirements are met.
5. Travel with the completed paperwork
Keep the issued certificate and supporting records with you. Check that your EU entry is within its validity window and arrange any required treatments for your outward or return journey.
Your appointment checklist
- Check the appointment address and time in your confirmation.
- Complete the requested owner and pet details, and send the supporting documents before the appointment.
- Let us know if your travel dates, route or pet’s records have changed since booking.
- Bring every pet included on the certificate and the original records requested by the team.
After certification, keep the issued paperwork and supporting documents accessible for the journey. Read the destination guide for your route, and contact the team if your plans change.
Animal Health Certificate prices in Ottery St Mary
Standard appointments
For one to five pets on a standard AHC, prices are £129 / £159 / £179 / £199 / £219 respectively. Any additional home-visit travel charge is shown during booking.
Repeat, urgent and export enquiries
The booking form shows eligible repeat or urgent options and the final total before payment. For journeys requiring export certification, contact our team first to confirm the destination, scope and suitable vet. Export certification starts from £299.
Frequently asked questions
Where is your Ottery St Mary collection point?
Sainsbury’s, Hind Street, Ottery St Mary, Devon, EX11 1BW. Book in advance and follow the meeting instructions in your confirmation.
Who provides appointments in Devon (Ottery St Mary)?
Leah is your local Official Veterinarian for this service, with her own collection point and booking availability.
Can I book a home visit in East Devon?
Enter your postcode to check coverage and the live diary. Leah’s existing included radius is 20 miles; any additional travel charge is shown before payment.
How much does an AHC cost?
Standard collection and home-visit AHCs start at £129 for one pet. Two to five pets on the same standard certificate cost £159, £179, £199 and £219 respectively. Travel supplements may apply to home visits.
Must my pets attend the appointment?
Yes. Bring every pet included on the certificate and the original documents requested by the team. Collection includes veterinary checks, not just paperwork pickup.
Can I book collection from outside the home-visit area?
Yes, subject to appointment availability. Owners outside the home-visit area can travel to the Ottery St Mary collection point.
What information should I send before the appointment?
Complete the requested owner and pet details and send clear copies of the supporting microchip and rabies vaccination records, together with your destination, travel dates and route.
Can you help with pet exports from Devon?
Contact our exports team before booking. Requirements and the suitable veterinary appointment depend on your destination and itinerary.
Book your East Devon pet travel appointment
Check availability and book online. Enter your postcode to view the appointment options, or contact us for help choosing the right service.